Our Data Protection Commitment

we value your privacy and are committed to protecting your personal information. By accessing and using our website, you agree to the terms outlined in this Privacy & Data Protection Policy.

Information We Collect

When you visit our website or make a purchase, we may collect personal information, including but not limited to:

  • Account Registration: Name, email address, shipping details, phone number, and company name (if applicable).
  • Direct Interaction: Information you provide through customer support emails, live chat, or contact forms.
  • Payment Information: Details necessary for processing your payments, including billing address and payment method.

We are transparent about the data we collect, and it will always be communicated clearly at the point of collection.

How We Use Your Information

We use the information we collect for the following purposes:

  • To manage and optimize the website for a better user experience
  • To improve the quality of our products and services
  • To understand how customers use our site and interact with our products
  • To communicate with you regarding orders, updates, and promotions
  • To ensure secure transactions and prevent fraudulent activity
  • To send periodic emails about your order, updates, or skincare-related tips

Log Data

Like many websites, we collect anonymous log data such as IP addresses, browser type, timestamps, and referral/exit pages. This helps us analyze trends, track user behavior, and improve our website’s functionality. This data is non-personally identifiable.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and offer a more personalized service. You can disable cookies via your browser settings, but please note this may impact your experience on the site.

Third-Party Advertisers

We partner with third-party advertising networks and service providers that may place cookies on your device to personalize ads based on your interests. These third-party services have their own privacy policies, and we encourage you to review them:

External Links

Our website may include links to third-party sites for additional resources or product recommendations. We do not control these external sites and are not responsible for their privacy practices. Please review their privacy policies for more details.

Your Rights Under CCPA (California Residents)

If you reside in California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Access: You may request details about the personal data we have collected about you.
  • Right to Deletion: You may request the deletion of your personal data.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal data (if applicable).

To exercise any of these rights, please contact us directly. We will respond to your request within 30 days.

Your Rights Under GDPR (EU Residents)

If you reside in the European Union, you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request to correct any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: Request to limit the processing of your data.
  • Right to Object: Object to the processing of your personal data.
  • Right to Data Portability: Request that your data be transferred to another service provider.

To exercise these rights, please contact us directly.

Changes to This Policy

We may update this Privacy & Data Protection Policy from time to time. Any changes will be posted on this page, so please check back regularly. By continuing to use our website after these updates are made, you accept the revised terms.