Questions?

We know that caring for your skin is important, and we’re here to help. Whether you’re curious about our products, shipping times, or need guidance on the best routine for your skin type, we’ve got all the answers.

How Can I Check the Status of My Order?

Once you place your order, we begin processing it within 48 hours. As soon as your order is on its way, you’ll receive an email with tracking details so you can monitor its progress and get your skincare goodies as soon as possible!

When Will My Order Arrive?

We strive to get your products to you as quickly as possible. Depending on your location, delivery typically takes 4-10 business days after dispatch (excluding holidays and weekends). You’ll always be kept in the loop with tracking info once your order is shipped.

What Happens After I Place My Order?

We work with reliable couriers to deliver your skincare essentials. Once your order is on its way, you’ll receive a notification with a tracking number, so you can keep an eye on your package and get ready to enjoy your new products!

Need Your Products Sooner?

We understand that your skincare routine can’t wait! If you’re in a hurry, let us know. We’ll do our best to expedite your order if possible, so you can start pampering your skin in no time.

Do You Ship Outside My Country?

At the moment, we don’t offer international shipping, but we are always open to making exceptions. If you're located outside our standard shipping areas, feel free to reach out, and we’ll do our best to assist you!